Return Policy

we aim to provide a convenient shopping experience.

We offer 07 days Return/Exchange policy, for Return/exchange claims please contact us via call or email.

Conditions for Exchange:

The product is damaged, defective or incomplete.

The product delivered does not match the product ordered.

The product is not used in any way.

The product is in its original and undamaged packing (a carefully opened package will not be considered damaged).

Electronics are not eligible for return or exchange.

Please note that:
• the minimum time for processing a return or exchange is 07 working days.
• In case of REFUND shipping and handling charges will not be refunded.
• This policy applies to local orders only.
• For Orders please write us at info@quraa.pk or call us at +92 325 070001